Overview
This official-style guide walks you step-by-step through unboxing, setup, day-to-day use, and security best practices for your Ledger hardware wallet and Ledger Live. It is designed for first-time users, returning users who need a refresher, and technical audiences who want a reference they can keep at hand.
Who this guide is for
- New users who just received a Ledger device and want a secure setup.
- Experienced users who want concise best practices and troubleshooting tips.
- Teams and administrators preparing onboarding documentation for others.
What's in the box
Standard contents
- Ledger device (e.g., Ledger Nano S Plus or Ledger Nano X)
- USB cable
- Recovery sheets (usually 3) — for writing your recovery phrase
- Getting started leaflet
Inspect before you start
Confirm that the packaging is sealed, the device is the correct model, and there are no visible signs of tampering. If anything seems off, contact support before proceeding.
Before setup: security checklist
Essential precautions
- Only use official Ledger websites and apps. Never trust links from unknown emails or messages.
- Prepare a quiet, private place to write and store your recovery phrase.
- Have a pen that won't smudge — you'll write the 24-word recovery phrase by hand on the provided sheets.
- Keep your computer firmware and antivirus up to date before connecting the device.
Setup — Step-by-step
Step 1 — Power and initial welcome
Connect your Ledger device to your computer or phone using the included cable. The device will display a welcome screen and prompt you to set a PIN or restore from a recovery phrase.
Step 2 — Choose a secure PIN
Pick a PIN of at least 4 digits (longer is better). This PIN unlocks the device — memorize it or store it in a secure password manager. After three incorrect PIN attempts the device will factory-reset.
Step 3 — Write your recovery phrase
The device will generate a 24-word recovery phrase. Write each word in order on the recovery sheet provided. Keep the sheet private and secure — anyone with the phrase can access your funds.
Step 4 — Confirm your recovery phrase
The device will ask you to confirm a subset of the words to ensure you recorded them correctly. This step guarantees you can recover your wallet if the device is lost or damaged.
Step 5 — Install Ledger Live
Download Ledger Live from the official site and install it on your computer or mobile device. Ledger Live is required to manage accounts, install apps on the device, and send/receive transactions.
Step 6 — Add accounts
Open Ledger Live, follow the connect device flow, and add cryptocurrency accounts. Ledger Live will walk you through installing the right app on your device and syncing account balances.
Step 7 — Test with a small transaction
Before moving large funds, send a small test amount to and from the device to verify everything is functioning correctly.
Using Ledger Live — quick reference
Core features
- Portfolio: See balances across accounts and performance over time.
- Manager: Install and uninstall crypto apps on your Ledger device.
- Send & Receive: Create and sign transactions with your device.
- Swap & Buy: Integrated third-party services to exchange or buy crypto (availability varies by region).
Signing transactions
Every outgoing transaction must be physically confirmed on your Ledger device. Review the destination address and amount on the device screen before approving.
Recovery phrase — safe storage & recovery
Best practices for the 24-word phrase
- Write it down by hand — do not store the full phrase digitally (no photos, no cloud notes).
- Store copies in secure, geographically separated locations (e.g., home safe + safety deposit box).
- Consider metal backup options for long-term durability from heat, water, and wear.
How to recover
If your device is lost or broken, purchase a new Ledger device from the official store and choose "Restore from recovery phrase" during initial setup. Enter your 24 words exactly in order to recover your wallets and funds.
Troubleshooting & maintenance
Common issues
- Device not recognized: Try a different USB cable/port, update Ledger Live, and ensure the device firmware is up to date.
- Sync issues: Close and reopen Ledger Live, and re-sync accounts. If issues persist, consult support.
- Forgot PIN: After 3 incorrect attempts the device resets; use your recovery phrase to restore on a new device.
Keep software updated
Regularly update Ledger Live and firmware when updates are released. Updates include security patches and new features.
Advanced topics
Passphrase (optional advanced security)
A passphrase is a user-chosen additional word that extends your 24-word phrase. It creates an extra hidden wallet (plausible deniability). Important: if you use a passphrase, it is required to recover the wallet — treat it as part of your secret.
Multiple accounts & coins
Ledger supports many blockchains. Use Ledger Live or third-party wallets (with Ledger integration) for specific chains. Always verify the recommended app and derivation path if you deviate from Ledger Live defaults.
FAQs — concise answers
Q: Can Ledger be hacked remotely?
A: The device stores private keys offline; remote hacks require physical access or your 24-word phrase. Follow the security checklist to reduce risk.
Q: Can I recover if I lose my recovery sheet?
A: Not without the 24-word phrase. If you have device + PIN, you can export public addresses but not recover funds without the phrase.
Q: Is Ledger Live open source?
A: Parts of Ledger's software ecosystem are open-source; check the official site for the repository list and details.
Checklist — Ready to go
- Device received and inspected
- PIN set and remembered securely
- 24-word recovery written and stored securely
- Ledger Live installed and accounts added
- Test transaction completed